Privacy Policy

This Privacy Policy explains how TaskPay collects, uses, shares, and protects your information.

Last updated: April 11, 2026

Note: The information and documentation made available through Taskpay are provided for general informational purposes only. While every effort is made to ensure accuracy and relevance, they may not address your specific circumstances, transaction structure, or applicable regulatory obligations. You are strongly advised to seek independent legal advice from a qualified professional to ensure compliance with all relevant laws and requirements.

1. Information We Collect

Account information: name, email, phone number, login credentials (hashed), and profile details you provide.
Task activity: tasks posted/completed, submissions, proof content (text/links/screenshots), approvals, disputes.
Wallet & payout data: transaction history, wallet balances, payout requests, and verification checks (as applicable).
Device/usage data: IP address, device identifiers, browser/app events, cookies, log files (for security and analytics).
Support communications: messages you send to support and related metadata.

2. How We Use Information

To provide and maintain the platform (accounts, tasks, submissions, approvals, wallet).
To prevent fraud, spam, and abuse; enforce our Terms and User Policy.
To process payouts and reconcile transactions (including compliance checks where required).
To improve product features, safety tooling, and user experience.
To communicate with you about updates, security alerts, and support requests.

3. Sharing of Information

We do not sell your personal information. We may share information in these cases:

Service providers: vendors that help run the service (hosting, analytics, email delivery, payment processing).
Compliance & legal: to comply with lawful requests or protect users/platform from fraud or harm.
Business transfers: if we undergo a merger/acquisition, information may transfer as part of that process.

4. Cookies & Tracking

We use cookies or similar technologies to keep you signed in, protect sessions, and understand site usage. You can adjust browser settings to block cookies, but some features may not work correctly.

5. Security

We use technical and organizational measures to protect information (e.g., access controls, monitoring, and secure session handling). However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain information as long as needed to provide the service, meet legal/compliance obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods may vary based on data type and legal requirements.

7. Your Choices & Rights

You can update your profile information within your account settings (where available).
You can request access, correction, or deletion of certain information by contacting support.
You may opt out of non-essential communications where the product supports it.

8. Account Deletion & Data Deletion (App Store / Play Store)

You can request deletion of your account and associated personal data by emailing support@taskpay.ng from your registered email address with the subject line “Account Deletion Request”.

We may ask you to verify your identity before deleting to prevent unauthorized requests.
Some records may be retained where required for compliance, fraud prevention, dispute resolution, or legal obligations.
After deletion, you may lose access to wallet history and task records.

9. Children’s Privacy

TaskPay is not intended for children. If you believe a child has provided personal data, contact us and we will take appropriate action.

10. Contact

Questions or requests? Contact us at support@taskpay.ng.